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Context Help

If you feel lost inside our web hosting Control Panel, the first thing you should do is press the Help button, which is present on each and every page. A pop-up menu will appear. It offers thorough information about all the operations that you can carry out on that particular page. Each context menu shows up on the same page so that you can quickly return to your work.

Video Tutorials

We have a huge assortment of tutorial videos illustrating how to work with our hosting Control Panel. They're designed for those of you who would like to see how things are being done rather than only reading articles. In this way, everyone can quickly find their way around our hosting Control Panel by simply watching our step-by-step educational video clips.

F.A.Q.

If you can't discover the solution you searching for, have a gaze at our comprehensive FAQ database, which comprises questions asked by actual people and offers real solutions. We constantly update our FAQ section with new Q&A's in an attempt to embrace all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't discover the solution you need in the FAQ database either, you can get in touch with our excellent team of customer support engineers available 24/7/365 and eager to assist you with any issue. Each trouble ticket you submit will be responded to in less than 1 hour (the average trouble ticket response time being about 20 mins), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 230463

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com