1 hour ticket response
We are focused on providing a rapid and proper solution to every client support ticket posted by a user. Our skillful help desk staff representatives will examine your query and will think of the most effective solution. We offer a 1–hour response time guarantee for all tickets. In reality, our average tech support ticket response time has proven to be 20 minutes.
A Top–Quality Help Desk Support Service
We have a team of web hosting support engineers who are eager to respond to all your inquiries every time you are in need of support. The vast majority of our help desk support team members have lots of years of experience in the cloud web hosting realm, which suggests that you can always count on prompt and detailed answers to your concerns.
An Easy–to–Browse Help Section
Built into the Online Control Panel is an easy–to–browse Help section, which features different information sources. You can search through a frequently updated knowledge base offering web hosting account administration articles and web site administration articles, check the how–to video tutorials or have a glimpse at the F.A.Q. archive.